Knowledge · FAQ
Everything you need to know.
The most common questions about indyvit – from the analysis to capsules and dosage to shipping and returns. Can't find your answer? Write to us at info@indyvit.com.
Product & capsules
About your indyvit
What does my indyvit cost?
Your indyvit costs you an average of only around CHF 20.– per month. That makes indyvit even cheaper than many conventional mass-market products from specialist retailers.
How many capsules do I get?
Your indyvit contains 290 capsules, which we make in our lab just for you – only after your order comes in.
How and when should I take my indyvit?
Ideally with meals and a glass of water – this helps the ingredients absorb better. If you take several capsules a day, it's best to spread them throughout the day. If you don't like swallowing capsules, you can open them and mix the contents into a non-hot food.
Which capsules does indyvit use?
Exclusively vegan, ultra-pure HPMC capsule shells made from cellulose – without the usual technical additives carrageenan and PEG.
How does the flavour get into my indyvit?
Optionally, you can add a specially developed indyvit heart made from food-safe polymer to your indyvit, which improves the smell and taste of the capsules. We only use natural, organic-compliant, non-GMO, vegan, kosher- and halal-certified flavours of food-grade quality.
Why does my indyvit contain maltodextrin?
It's a technical necessity: for every capsule to contain the same amount of ingredients and be sealed securely, it has to be full. Maltodextrin is made of maltose and dextrose, is a food, and is completely harmless when taken normally.
How long does my indyvit keep?
We make all mixes fresh after your order comes in and guarantee a minimum shelf life of 12 months.
Where and how is my indyvit made?
Every indyvit is a one-off. Your order is made by hand in our certified lab in Switzerland – production only starts once you've ordered.
How are the ingredients selected?
Quality is what matters most. Beyond that, we favour regional suppliers where possible and work with several sources depending on the raw material. Every raw material is checked by micro- and macro-analysis, and an analysis certificate exists for every ingredient. Missing an ingredient? Email us at info@indyvit.com.
Analysis & configurator
How you get to your formula
What is the online analysis?
In the free online analysis, you answer 15 questions about yourself, your lifestyle and your goals. From that, we put together a tailor-made formula for you, free of charge.
What is expert mode?
In expert mode, you decide yourself which ingredients go into your capsules and in what amount.
Should I do an analysis or use expert mode?
Do you feel confident handling ingredients yourself? Then enjoy complete freedom in expert mode. Would rather not get into the details? Then answer the analysis's 15 questions and get an indyvit that's fully tailored to you.
What do I need a blood test for?
A blood test shows you whether you're low on certain nutrients. With the individual formula recommendation, you can then respond in a targeted way – and measure again later to see what's changed.
How do I configure my indyvit?
In the configurator, you set each ingredient separately. The amount is the daily dose you want. As a guide, we show you the reference value (100% of the legally defined daily intake). The maximum amount is capped at the highest amount permitted in Switzerland.
Can I overdose on anything?
No. Our algorithm doesn't allow overdosing: even if you push every slider all the way to the maximum, you stay within legal limits. The only thing that matters is that you don't exceed the configured number of capsules per day.
Why does the capsule fill up at different rates in the configurator?
Ingredients are weighed in grams, milligrams or micrograms and have different densities and concentrations. As a result, they need more or less space in the capsule.
Why is indyvit better for me?
You're too good for mass-produced goods, because you're unique. If you're taking vitamins, they should be as effective as possible – and they only are when they're tailored to you and your needs.
Order, shipping & returns
From click to letterbox
Can I save my mix and/or reorder it?
Sure! Your orders are saved in your user account. That way you always have an overview, can reorder – and of course adjust a repeat order too.
How long does production take?
Your indyvit is made in our Swiss lab within 2–3 working days. We then send your mix by standard mail – you'll usually have your product in your letterbox after 5 days.
What does shipping cost?
We ship for free by standard mail within Switzerland and Liechtenstein. Also free to Germany, with no customs or other fees. For Austria, we charge CHF/€ 19.– for postage, customs clearance and VAT.
How does the 33-day money-back guarantee work?
Although not legally required, we voluntarily offer a 33-day return guarantee – because we believe in our products. If you're not happy with your indyvit, you can send it back to us up to 33 days after purchase. You'll find all the details on the "Money-back guarantee" page.
Lab tests
Blood, saliva, urine, stool – tested at home
Do I need to see a doctor for the tests?
No. You take all samples at home – blood from your upper arm with a certified device, saliva, urine or stool with the kit provided. Analysis takes place in a Swiss lab.
Does the blood test hurt?
Barely. The TAP II device is placed on your upper arm and takes a small blood sample in around 3 minutes – no needle in your fingertip.
How long does it take to get the results?
Around 10 working days after your sample arrives at the lab (urine test: around 7). We'll email you as soon as your results are in your account.
Who analyses my sample?
Certified Swiss partner labs. We prepare the results for you in an easy-to-understand way – with the measured value, target range and a chart for each parameter.
What happens after the results?
Our team of experts derives a formula recommendation from your values. Whether you order it is up to you – the recommendation is included in the test price.
Which test suits me?
The test finder on the lab test overview shows you, by symptoms and topics, which test makes sense – from the All-in-1 blood test to the Gut Test PRO.
Next step
Still have questions – or ready to start?
Email us any time at info@indyvit.com. Or get started right away:
Backed by Science.
We determine which raw materials we use and how we dose them together with doctors and scientists.
Dr. Piero Fontana
Scientist and entrepreneur
Partner, Dr. Fontana Lab GmbH
Dr. med. Manuel Puntschuh
Expert in longevity, internal medicine and digital medicine
Longhealth Basel
Dr. Roberto Pusinelli
Dr. Scienze Motorie e Sport
Owner Undertraining SAGL
Dr. med. Joris Budweg
FMH General Internal Medicine
Certified vitamin and nutrient coach
Dr. med. Constantin Weil v.d. Ahe
Medical director, physician for aesthetic medicine
Dr. med. Walter Seelig
Orthopaedic surgeon
